Terms & Conditions, Payment & Refund Policy

Effective Date: October 2025

Company Name: Pranavrindha Biosciences

Website: https://pranavrindha.in

Email: pranavrindhabiosciences@gmail.com

Contact: +91 87123 76379

1. Terms and Conditions

Welcome to Pranavrindha Biosciences. By accessing or making a payment through our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding with any transaction.

1.1 General

• The website https://pranavrindha.in is operated by Pranavrindha Biosciences, engaged in providing bioscience products and related services.
• By using this website, you acknowledge that you are at least 18 years old and legally competent to enter into a binding agreement.
• We reserve the right to modify or update these Terms & Conditions at any time without prior notice. It is your responsibility to check this page periodically for updates.

1.2 Use of Website

• You agree not to misuse the website or attempt to gain unauthorized access to any data, systems, or networks associated with Pranavrindha Biosciences.
• The content on this website is for informational purposes only. Unauthorized use of any material may result in legal action.

1.3 Pricing and Product Information

• All prices listed on the website are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes, unless stated otherwise.
• We reserve the right to change the prices, offers, or availability of any product/service without prior notice.

2. Payment Policy

2.1 Payment Gateway

Payments on our website are securely processed through Razorpay, a trusted and PCI DSS-compliant payment gateway. We accept major debit cards, credit cards, UPI, net banking, and wallet payments as supported by Razorpay.

2.2 Payment Confirmation

Upon successful payment, you will receive an email confirmation from Razorpay and/or Pranavrindha Biosciences. In case of technical failure or incomplete transaction, the amount will not be deducted from your account. If deducted, the same will be auto-reversed by your bank within 5–7 working days.

2.3 Security

Razorpay ensures end-to-end encryption and industry-standard security protocols. Pranavrindha Biosciences does not store or have access to your complete card or banking details.

3. Refund & Cancellation Policy

3.1 Refunds

• All sales made through the website are final and non-refundable unless otherwise stated.
• Refunds are only applicable in cases of duplicate payment or payment failure due to technical issues.
• Refund requests must be made within 7 days of the transaction by emailing pranavrindhabiosciences@gmail.com with payment details and proof.

3.2 Refund Process

Approved refunds will be processed to the original payment method within 7–10 business days. Delays may occur depending on your bank’s processing time.

3.3 Cancellations

Orders once confirmed cannot be cancelled if processing or service has already begun. If eligible, cancellation requests must be sent immediately after payment via email or phone.

4. Contact Information

5. Disclaimer

Pranavrindha Biosciences shall not be responsible for any indirect, incidental, or consequential losses arising out of payment failures, delays, or unauthorized transactions. Users are advised to keep their transaction details secure and confidential.